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DST Systems Senior Director Client Relations-Sacramento in San Francisco, California

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Organizational Overview

As an Associate with DST Pharmacy Solutions, you will be part of an organization that promotes better health outcomes for consumers through clinical and technological innovations. We accomplish this by leveraging the robust technology foundation and powerful analytic resources that are the core of DST, with industry leading clinical expertise and strategic pharmacy and healthcare solutions. You will join a team that is redefining the value of pharmacy in healthcare through the integration of advanced analytics, clinical insights and transformative digital capabilities.

Role Overview

Ensures that the customer is satisfied with company projects and services. Ensures that schedules and budgets are met according to contractual agreements. Works with client to cultivate future projects and qualify new opportunities. Consults with other team members (project management/services/support/customer care) to be sure mutual objectives are met. Provides both management and technical leadership. Leads the strategic development of the client relationship function, addressing business requirements and goals.


  • Looks beyond existing methodologies and own function to define and resolve complex issues.

  • Leads a broad functional area through subsidiary leaders, or highly analytical or technical professionals, focusing on strategic work.

  • Participates in the interview/selection process, provides training and mentorship, offers career development guidance, and is engaged in performance management.

  • Adapts and executes business plans for departments or functional area; contributes to business unit strategy.

  • Translates business unit/company objectives into functional strategic plans that impact operating results of the business unit/company.

  • Secures and deploys resources to achieve results aligned with business unit/company goals, commitments, and financial responsibilities.

  • Responsible for control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.

  • Responsible for all contract requirements and services in support of the Medi-Cal Rx Pharmacy Services programs.

  • 100% dedicated to the State Pharmacy Services program and must be located onsite in a local facility within the Sacramento area.


  • Bachelor’s degree and minimum of 10 years work-related experience or Master’s degree and minimum of 8 years work-related experience

Preferred Qualifications

  • Experience working with DHCS, Fee for Service Medicaid and/or Managed Medicaid experience. PBM experience.


San Francisco California

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

SS&C DST is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, SS&C DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.

We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.

Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.