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DST Systems Financial Services Operations Representative in Quincy, Massachusetts

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Organizational Overview

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Role Overview

In your role as a Financial Services Representative, you are the front line to our clients and our clients’ clients. This is an excellent entry level opportunity providing transaction processing services with a customer-focused approach. You will work as part of a team for the purpose of provided proactive and innovative solutions to customers. Team members share a commitment to professional development and delivery of quality service.

Responsibilities

  • Provide world class service to our customers by processing service requests that come to the team through various channels including email, facsimile and mail. Typical service requests include purchases, redemptions, transfers, exchanges, account maintenance and new account set-up. Accuracy is vitally important in this role as you deal with investments.

  • You will review transactions for quality, ensuring the accuracy of the work entered.

  • On occasion you will work with clients over the phone in order to resolve complex issues. This role, however, is performed about 90% of the time via computer.

  • You will have the opportunity to cross train in different areas to expand your knowledge base and help you develop new skills as you advance in the company.

Qualifications

  • High school degree and up to 1 year of work-related experience

  • Intermediate PC skills with the ability to maneuver between multiple open windows

  • Strong attention to detail, with ability to prioritize and manage your workload

  • Solid written and verbal communication skills

  • Keyboarding skills with ability to type at least 30 WPM with a high degree of accuracy

  • Prior coursework of experience within financial services helpful – training provided

Location:

Quincy Massachusetts

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

SS&C DST is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, SS&C DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.

We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.

Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.

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