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DST Systems Investment Control Liaison II in Kansas City, Missouri

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Organizational Overview:

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Role Overview:

The Investment Control Liaison II performs a variety of Control Department functions under general supervision in the following areas: Cash Reconciliation, Dividends, and Commissions. This role performs all responsibilities in compliance with established policies, procedures, standards and deadlines.


  • Interacts with operations departments at SS&C (DST), State Street Bank and/or other custodian banks, clients, and other client service providers on a daily basis to exchange information and resolve problems of moderate complexity within specified deadlines.

  • Maintains appropriate files, records and reports as required.

  • May provide task-specific training or demonstration to less-experienced associates.

  • Escalates complex and/or sensitive problem items to more experienced associates.

  • Identifies and researches problem/exception items and works to find appropriate resolutions.

Cash Reconciliation

  • Performs internal and external reconciliation of medium to large volume accounts of moderate complexity. Initiates money movements between transfer agency and clients’ banks (SSB and others) through automatic or manual transmissions (wire transfers) as appropriate. Balances incoming and outgoing cash to transactions processed and movement of funds.

  • Identifies, researches and resolves un-reconciled items of a varied and moderately complex nature. Follows up with appropriate internal or external parties to trace down problems so items can be reconciled within established time guidelines.

  • Provides cash & share positions to custodian banks as needed throughout the day, which require a reconciliation of actual and estimated purchases and redemptions.

  • Works with Control’s Central Support Group in the request of manual checks and wire transfers.

  • Researches and resolves bounced checks and/or Automated Clearing House (ACH) rejects. Carries out related administrative tasks such as faxing of data to client banks and other external entities as needed.


  • Works with client fund accounting groups to obtain necessary daily dividend rates. Enters data on to Control workstation. Identifies accrual differences.

  • Initiates dividend calculation by data entering information provided by Corporate Actions using DST automated applications. Works with client fund accounting groups to obtain necessary daily rate information. Reviews output to ensure accuracy.

  • Balances dividend distribution (shares, funds accrued); reconciles and reports cash/reinvest and share details from the distribution to fund accounting and custodial banks. Works with fund accounting and clients to identify, research, and resolve discrepancies. Adjusts for “as of” activities; prepares settlement letters for final reporting to fund custodian and client(s).


  • Processes commission payments, which vary by fund type and client commission structures. Works on less complex transactions. Prepares commission letters for client(s), processing adjustments, authorizing the mailing of checks, statements, and release of NSCC files, as well as maintaining associated records/files.

  • Balances and reconciles commission payments according to varying clients’ procedures, established frequencies and deadlines.


  • High School degree and at least 1 year of related experience; some college or equivalent combination of education and work experience.

  • Minimum six months satisfactory performance as an Investment Control Liaison I or comparable position.

  • Working knowledge of Control function and DST systems.

  • Some knowledge of accounting or bookkeeping procedures.

  • Knowledge of PC software required including office applications.

  • Strong communications skills in order to ask clarifying questions and exchange information with internal and external parties. Must be adept at collecting needed information through conversations with others.

  • Analytical and problem solving skills with the ability to trace problems to their source and see resolution through to completion.

  • Organizational skills in order to handle and follow through on multiple tasks and multiple deadlines.

  • Ability to work with greater independence and handle larger volumes.

  • Ability to work under stress related to multiple deadlines and tracking/follow through with various banks and client service providers.

  • Accuracy and attention to details.

  • Demonstrated computer skills with ability to multitask and toggle between multiple systems simultaneously to complete tasks.


Kansas City Missouri

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

SS&C DST is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, SS&C DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.

We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.

Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.