DST Systems Implementation Consultant in Kansas City, Missouri

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Organizational Overview

As an Associate with DST Pharmacy Solutions, you will be part of an organization that promotes better health outcomes for consumers through clinical and technological innovations. We accomplish this by leveraging the robust technology foundation and powerful analytic resources that are the core of DST, with industry leading clinical expertise and strategic pharmacy and healthcare solutions. You will join a team that is redefining the value of pharmacy in healthcare through the integration of advanced analytics, clinical insights and transformative digital capabilities.

Role Overview

Implementation Consultants provide in-depth product, industry, and best business practices knowledge on an implementation team. They are capable of consulting in all phases of the implementation process and may also serve as the project lead on small- to medium-sized implementation projects or single phases of larger, more complex implementation projects. They function as a reliable point of contact for all customer inquiries, issues, and requests throughout the implementation process. Implementation Consultants articulate product capabilities and guide the customer in best practices for use of the product solution. They recognize and notify management of potential add-on business opportunities and/or solutions. They mentor and provide guidance to less experienced team members.

Responsibilities

  • Leads timely, defect free product implementations

  • Collaborate with IT, Benefits, Web Services, Pharmacy Network team, Eligibility, Account Management and other departments as necessary to implement products and achieve performance goals

  • Provide ongoing support to internal and external business owners/clients

  • Communicate to both internal staff and external customers regarding new functionality, enhancements, or changes to products that would benefit or affect the client.

  • Actively identify opportunities to improve efficiencies and quality performance.

  • Participate in the process of defining, documenting, and analyzing customer requirements, business processes, and workflows.

Qualifications

  • Bachelor’s degree and 2 years of work-related experience, or 4 years equivalent work-related experience preferred

  • Experience in supporting teams in environments characterized by volume volatility, strict deadlines, and ongoing support.

  • Strong verbal and written communication skills

  • Ability to develop and maintain effective relationships at all levels in the organization.

  • Time management skills with experience in working to tight project deadlines.

  • Strong problem solving skills and an ability to work independently and as part of a team.

Location:

Kansas City Missouri

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

DST Systems, Inc. is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.

We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.

Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.