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DST Systems HR Support Services Advisor in Kansas City, Missouri

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Organizational Overview

At SS&C, we're working hard to help clients in some of the world's most complex industries discover the best experiences and positive outcomes for business. We're also working hard to help over 16,000 global employees discover the best experiences and positive outcomes for themselves and our company. We attract, build, energize, and reward our people by building and deploying strategic programs designed to support a high performance culture that enables SS&C to best execute its business strategy.

Role Overview

The essential functions of HR Support Services Advisors include administering and maintaining HR and Payroll programs, responding and providing resolution to associate and management inquiries and requests, documenting HR information and activities, and maintaining HR systems. They deliver exceptional service while handling a wide variety of straightforward HR related inquiries and requests via phone, email, live chat, and written correspondence.

Responsibilities

  • Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions.

  • Receives and responds to requests concerning HR policies/programs. Appropriately routes requests from employees to others for additional information.

  • May respond to practices inquiries via online resources and/or telephone.

  • Processes various paper and electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, performance evaluations, benefits, termination of employment, etc.

  • Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested.

Qualifications

  • High School degree and at least 1 year of work-related experience

  • Previous customer service experience required, preferably in a call center setting

  • Knowledge of HR function is preferred

  • Knowledge of Workday HCM system preferred

Location:

Kansas City Missouri

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

SS&C DST is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, SS&C DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.

We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.

Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.

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