DST Systems Brokerage Operations Specialist II in Kansas City, Missouri

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

As the Brokerage Operation Specialist, you will be part of a dedicated team that demonstrates solid knowledge of the customer's business processes, internal system/applications and various software tools. This position requires a customer service oriented individual with strong attention to detail and the drive to gain a deep understanding of the broker –dealer with an emphasis on their mutual fund business.


  • Responsible for dividend, pricing and 12b1 support.

  • Focus on risk avoidance in fast paced environment to ensure transaction posting is accurate and timely.

  • Works directly with broker/dealer clients, fund families and internal ancillary departments on a daily basis, determining appropriate action to resolve the discrepancies; this includes taking corrective action using research and decision-making skills.

  • Independent thinking is expected with more complex research situations, cost savings initiatives, best practice identification, etc.

  • Identifies efficiencies and value-added solutions that could impact multiple lines of business and departments; analyzes possibilities, capabilities, and constraints; and recommends alternative business solutions.

  • Provides daily and ad hoc customer support, develops documentation, and completes audits.

  • Accepts escalated issues and works on problems of a moderate scope; analyzes root cause, understands the impact and scope of the problem, and applies judgment within defined practices to determine the appropriate action.

  • Participates in the initiation, requirements, design, testing, fund setup/conversion, and post-implementation support phases of a project


Kansas City Missouri

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

DST Systems, Inc. is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.

We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.

Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.