DST Systems Brokerage Operations Specialist I in Kansas City, Missouri
The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.
That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.
If you see your opportunity in complexity, then we are the right fit for you.
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Brokerage Operations Specialists evaluate, verify, and process service requests from shareholders, third-party entities, institutions, broker/dealer operations, or client Fund/Stock groups. Associates research, resolve, and/or respond to such queries in either written or oral means. Associates work under direct supervision with established guidelines.
Accurately evaluate, verify, and process responses from fund sponsors and administrators to update brokerage records for clients
Handle outreach via email and phone to AI fund sponsors and administrators to obtain updated position balances and security pricing information, along with trade, transfer, dividends, and corporate actions activity.
Cross-train in different areas to expand knowledge base and skills and proactively provide assistance to other areas as needed
Recommend and initiate corrective action for exceptions processing and out-of-balance positions or securities by showcasing the ability to research efficiently and manage time
High school degree and one year customer service experience
One year financial based experience preferred
Must have a high attention to detail, with the ability to use multiple systems on dual monitors
Must have general working knowledge of Windows based systems and Microsoft office
Must type a minimum of 30 words per minute
Kansas City Missouri
DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.
SS&C DST is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, SS&C DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.
We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.
Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.