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DST Systems Brokerage Operations Specialist I in Kansas City, Missouri

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Company Overview

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Role Overview

Brokerage Operations Specialists evaluate, verify, and process service requests from shareholders, third-party entities, institutions, broker/dealer operations, or client Fund/Stock groups. Associates research, resolve, and/or respond to such queries in either written or oral means. Associates work under direct supervision with established guidelines.

Responsibilities

  • Accurately evaluate, verify, and process responses from fund sponsors and administrators to update brokerage records for clients

  • Handle outreach via email and phone to AI fund sponsors and administrators to obtain updated position balances and security pricing information, along with trade, transfer, dividends, and corporate actions activity.

  • Cross-train in different areas to expand knowledge base and skills and proactively provide assistance to other areas as needed

  • Recommend and initiate corrective action for exceptions processing and out-of-balance positions or securities by showcasing the ability to research efficiently and manage time

Qualifications

  • High school degree and one year customer service experience

  • One year financial based experience preferred

  • Must have a high attention to detail, with the ability to use multiple systems on dual monitors

  • Must have general working knowledge of Windows based systems and Microsoft office

  • Must type a minimum of 30 words per minute

Location:

Kansas City Missouri

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

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