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DST Systems QA Lead in Hyderabad, India

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Quality Assurance Lead

Department Overview:

Quality Assurance Center of Excellence (QA CoE) is the provider of software testing services across the organization. QA CoE is responsible for providing appropriate testing solutions and quality control for projects and/or release for the organization. The goal of the QA CoE is to create a best in class testing team, focused on leveraging industry best practices and processes for Software Quality Assurance and Quality Control.

Overall Accountabilities:

This role is responsible for effectively leading and managing the growth of Quality Assurance Centre of Excellence (QA CoE) along with the team of QA professionals in providing a broad range of test services and solutions, ensuring established standards are met and planned objectives are achieved. The QA Lead reports to Manager or Sr. Manager.

Job Description:

Leadership & Governance:

  • Lead a team of Quality Assurance & Test Analysts (onshore and/or offshore) in delivery of Functional test planning, test preparation and test execution as per SS&C QA standards

  • Understand testing impact for scope and provide QA estimates and schedule plan, resource allocation plan & forecast according to the target release to appropriate stakeholders

  • Identifies testing risks both within and across projects / releases and provide testing solutions / processes to mitigate the risks

  • Prioritize testing tasks based on goals and risks of projects and ensure testing milestones, activities are completed as scheduled

  • Support a positive work environment that promotes services to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest

  • Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and or team

  • Provide insight, information and recommendations on industry trends and significant issues

  • Advise management and team members and provide expertise on leveraging testing assets and practices across the team

Quality Assurance:

  • Conduct project requirement analysis, provide intake estimations, create high level test strategy , attend JAD sessions, involve in Agile /Scrum Development , Strategize, Plan and coordinate with assigned QA analysts to conduct Functional/ Integration / Project Regression testing and qualify the code for enhancements /projects and programs.

  • Apply various QA techniques , best practices , tools , framework and solutions to test applications developed using various technologies

  • Accountable for all phases of testing for assigned projects / programs and team adherence to SS&C QA CoE processes and audit requirements.

  • Conduct defect triages to ensure defects are documented clearly and tracked properly until fixed and retested in timely manner.

  • Periodically report the status of test planning, test execution and defects via daily /weekly status reporting to all project stakeholders, management and executives using standard quality metrics

Technical:

  • Strong knowledge and experience is using Test Management tools like HP ALM, JIRA, XRay, Service Now and Test automation tools like HP UFT, Selenium, Lean FT, Cucumber, Jenkins, Postman and Scripting.

  • Develop, debug, execute and maintain complex Automated testing scripts using various Automation testing tools and framework

  • Develop and run complex SQL queries for data sourcing and shall be able to test ETL, Reports, feeds, XML, API etc. extensively.

  • Experience and knowledge testing legacy applications developed in Mainframe / Progress/ Java / C++ and latest technologies, third party applications etc.

Knowledge Management:

  • Plan, train & participate knowledge transfer activities to the QA team members and clients as required

  • Coach / mentor new or less experienced team members in the QA team and work to bridge knowledge gap in the team as it arises and stays available for the team to support on need

  • With the strong business / domain knowledge contribute sharing knowledge of the system & business to the project team and peer team members

  • Continuously willing to learn new processes, methodologies, technologies, tools, techniques and implement them in suitable projects as required.

  • Mentor team members and support them for their career growth in all possible aspects.

Key Accountabilities / Responsibilities:

  • Accountable for all QA deliverables in all phases of testing including Inception, Sprint Testing, System Integration testing (SIT), Business / User Acceptance testing (BAT / UAT) & Warranty support.

  • Lead onshore and offshore test teams in the delivery of the HLE/SOW Estimates, Test planning, Test Automation,Test Data preparation, Test execution activities in adherence to the SS&C standards

  • Identification, Implementation and Governance of SS&C QA(CoE) best practices and process improvements across all projects & programs

  • Responsible for quality of all assigned projects/ program QA deliverables

  • Support for measurement and improvement of client satisfaction, building of action plans to address gaps

  • Collaboration and communication with SS&C teams on initiatives, resolution of issues and risk mitigation strategies

  • Support for hiring, onboarding and retaining team members

  • Step up to handle emergency changes / fixes for production issues/ defects.

Critical Requirements:

  • 5+ years working in the financial / wealth management domain (No Loans & Credit cards), with strong knowledge in various financial products & instruments including Mutual Funds/ Segregated Funds.

  • Working knowledge of QA methodologies ( Agile, Waterfall, Hybrid Agile )

  • Experience working with 3rd party vendors

  • Excellent verbal and written communication skills

  • Strong negotiation and project management skills

  • Excellent organization and time management skills

  • Must be able to work until 12:00pm EST and more as required to have better overlap with teams in Canada & Europe

  • Experience with Test Automation tools & framework ( HP UFT / ALM / Selenium, Postman, JIRA, Confluence, Xray/ Service Now)

  • Experience in people management and working with geographically distributed teams

  • Experience in Data sourcing , ETL process and proficiency in building complex SQL queries

Location:

Hyderabad Andhra Pradesh

SS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

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