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DST Systems Sr. Dealer Services Associate in Denver, Colorado

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Summary: Senior Dealer Services Support Associate is a key role in the Transfer Agency (TA) as dealer back offices and advisors drive significant volume for our clients. Establishing and maintaining strong back-office relationships, elevating ALPS TA as strong industry partner.

Senior Job Responsibilities:

This includes but not limited to:

  • Demonstrates a solid understanding and is a valuable resource to the team related to the following:

  • Corrections & Estimates

  • NSCC Trades

  • Commission and 12b-1 items

  • Rejects

  • General processing

  • Understands and knows how to complete all of the operations checklists

  • Completes new dealer set ups, and testing

  • Completes dilution billing

  • MFPSII Set ups

  • Completes dealer questionnaires

  • Maintains back office contact list and builds relationships

  • Answers calls to the ALPS dealer services line

  • Provides assistance with training new hires and other team members, as needed

  • Completes specialized and complex processing of requests from dealers and/or Clients

  • Demonstrates the ability to respond timely to incoming e-mails, requests/inquiries, researching of items, etc…

  • Meets a higher than average accuracy and productivity levels

  • Ability to actively assist with the daily work of other TA Operations departments, as dictated by volumes & staffing

  • Ability to identify efficiencies that can be gained on the team

  • Proven ability to consistently meet ISO Standards

Benefits of this Position:

  • Senior level associate position that allows for variety in daily tasks and the ability to gain extensive knowledge of back office mutual fund operations for future advancement in industry

Location:

Denver Colorado

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

SS&C DST is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, SS&C DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.

We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.

Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.

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