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DST Systems Senior Business Systems Analyst in Birmingham, Alabama

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Organizational Overview

SS&C Health (formerly DST Health Solutions) provides healthcare reform through a full range of BPO and turnkey healthcare administration solutions. Our solutions, combined with our health outcomes optimization solutions, include advanced technologies and strategic consulting services designed to optimize our customer’s outcomes, revenues, and managing their risk. We help client’s master complexity in the world’s most demanding industries to ensure they continually stay ahead of the ever-changing customer requirements.

Role Overview

Senior Business Systems Analysts are experienced in Applications Analysis and repeatedly demonstrate the ability to independently analyze and produce accurate and thorough project documentation and deliverables, including project benefits, feasibility, requirements, scope, risks, and justification. They demonstrate a solid understanding of products, business processes, and development life cycle. They mentor and are sought out by less experienced analysts for their product and application analysis knowledge. They typically are assigned complex projects and/or situations that have a high degree of customer exposure or company liability. They may work on multiple projects simultaneously. They may act in a team lead capacity for projects of small to medium scope. Team lead duties include project administration tasks such as tracking and/or assigning work to others, facilitating meetings, and producing and delivering project communications and reports. Additionally, they may be asked to estimate effort and/or resources required for specific project phases/tasks for which they are assigned to complete and/or lead.


  • Provide support to internal and external clients on the AMISYS / Exeter applications and related products

  • Perform in-depth research and creative problem analysis and execute advanced troubleshooting procedures to resolve complex issues

  • Identify and address issues; then recognize the customer-based impact and severity of issues, and reprioritize accordingly

  • Ability to communicate business and technical issues with business leaders and senior leadership at the clients

  • Liaison between the business and development, must be able to translate business to technical terms and vice versa to communicate the requirements and solutions

  • Attend meetings with clients as needed to support client issues

  • Support the Claims Organization with all operation support issues, including Claim Payable issues.

  • Monitor job processing to ensure that processes successfully completed

  • Create/maintain process documentation

  • Identify areas for process improvements such as enhancements, process changes, training opportunities

  • Support/facilitate testing for client changes and upgrades

  • Write SQL queries to aid in researching issue and SQL scripts for data corrections

  • Maintain Excel Spreadsheets, including formulas and macro’s to support the business reporting


  • Bachelor’s degree and 3 years of work-related experience, or Master’s degree and 1 year of work-related experience, or 5 years equivalent work-related experience

  • Extensive SQL and Excel experience


Birmingham Alabama

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.