DST Systems Investment Data Specialist II in Albany, New York
The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.
That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.
If you see your opportunity in complexity, then we are the right fit for you.
At DST Financial Services we believe that in order to better service our clients it’s through our use of data. In our Australia, United Kingdom, and United States offices we provide services to mutual funds, brokerage firms, retirement plans, wealth management, and other financial services. Every day our global offices work together to master the complexity of the financial industry to transform the most challenging tasks into opportunity and competitive advantage.
As a member of the Investment Services team, Investment Data Specialists are capable of carrying out monthly updates of customer investment data, including but not limited to setting up and processing incoming customer data spreadsheets, updating customer databases, performing quality reviews, and other support activities. They assist in gathering, analyzing, and documenting customer business requirements and processes to produce customer communications. They create and maintain standard documentation and procedural materials for all tasks and present or distribute as appropriate. Investment Data Specialists may also provide scheduled and ad-hoc support to internal business units for their area(s) of expertise. Their support activities include, but are not limited to research requests, complex question assistance, and project/meeting assistance or oversight. Investment Data Specialists evaluate down-stream impacts and recommend or utilize best business practices for the work they perform. They are assigned customer-specific and corporate projects specific to their area(s) of expertise.
Investment Data Specialists are responsible for ensuring that all components of the internal DST system and Client Monthly Data Updates in Albany are completed correctly and on schedule as assigned, including retrieving and process monthly and daily investment data files, collecting and processing all scheduled and off-schedule data files provided by 50+ clients each month; create, run, modify, and manage investment update routines and programs as needed for new and existing clients; evaluate and identify current routines for incoming data files where improvements can be implemented to improve efficiencies and client experiences. Additionally, Investment Data Specialists may be asked to research investment-related issues and provide answers and explanations that can be used in communications with clients, both internal and external.
Proficient in Microsoft Word and Excel
Ability to learn new tasks quickly
Strong written and verbal communication
Superior time management skills
1+ year experience working in Excel and Access and/or other database applications
Experience working as part of a team
Attention to detail
Customer service skills
Familiarity with JIRA application, or other project ticketing tools
Albany New York
SS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.