Job Title Staff Systems Administrator
Auto req ID 11901BR
Company (Must match Job Code & Dept first 3 digit#) 440-DST Output West, LLC
Site Location El Dorado Hills, California
Job Description Staff Systems Administrators are responsible for pre-planning system deployment, verifying that hardware and software configurations are correct, troubleshooting complex issues, updating processes and procedures, and coordinating integrations. They are responsible for process improvement and incorporating new technologies. Staff Systems Administrators research and recommend when and if an upgrade occurs. They function as technical resources for others in the department. Staff Systems Administrators may be responsible for or assist with installing, upgrading, testing, and performing maintenance for third-party and in-house software.
This position will focus on the implementation and administration of ITSM tools, and ITIL best practices, IT process analysis, design, and Improvement.
Requirements for this position include: A minimum of 2 to 5 years related experience; 2+ years experience with Remedy ITSM Suite, Atrium CMDB products, and/or BMC Atrium Orchestrator; and the ability to travel minimally. Certified administrator certification for Atrium CMDB 7.5, Remedy AR System 7.6.04, and/or ITIL V3 foundations is a plus.
This position is in the DCI-Operational Support-West Department.
EOE/AA
Required Skills 2+ years experience with Remedy ITSM Suite, Atrium CMDB, and/or BMC Atrium Orchestrator
Desired Skills Automation Engineering, BMC Bladelogic, Atrium Discovery & Dependancy Mapping
Full or Part Time Full-Time
Travel Requirements Minimal
Working Hours or Shift 1st Shift (Days, M-F, 7am-4pm or 8am-5pm)
