DST Systems Client Support Associate in Bangkok, Thailand

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Overall Job Purpose:-

To carry out investigations to determine the origin of reported problems or queries within the product, devise & specify suitable resolutions to overcome such problems or answer such queries, define system settings and use modifications to implement the resolutions and test such changes to ensure they function according to the specification of the product and client requirements.

Responsibilities:-

  • To provide problem analysis advice and business guidance where requested.

  • To analyse client problems as reported to assess their impact on the product and the clients business and to propose suitably considered solutions for resolution.

  • To provide advice or assist the client on product settings and procedures to enable the product to operate according to business demands within the scope of the product.

  • To test software, new or modified, to prove it operates as per specification and as expected by other areas of the product.

Qualifications:-

  • Bachelor's Degree in Computer Engineering, Computer Science or related field.

  • At least 0-3 years in development by using SQL, JAVA or C

  • Familiar with UNIX, SQL, VMS will be an advantage.

  • Have knowledge in financial, derivatives training business or securities brokerage business will be an advantage.

  • Good problem solving.

  • Able to manager client expectation effectively.

  • Good command of spoken and written English.

  • New grad is welcome.

Location:

Bangkok

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

DST Systems, Inc. is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.

We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.

Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.